Shipping policy
Shipping Policy
At LeptonBay, we are committed to delivering your Mouse, Keyboards, and Headphones efficiently and reliably. Please review our shipping terms below.
Shipping Method
We offer a single, standardized shipping method: Standard Shipping. This service is available for all orders placed on our store.
Shipping Costs
There are no free shipping options. Shipping fees are calculated based on the total weight of your order and your delivery address. The exact cost will be displayed at checkout before you complete your purchase.
Processing Time
Orders are processed within 1–2 business days after payment confirmation. Processing times may be slightly longer during peak seasons or promotional periods.
Delivery Time
Estimated delivery time is 5–10 business days from the date of shipment, depending on your location. Please note that delivery times are estimates and not guaranteed.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. You can monitor your shipment’s progress using the provided tracking number.
Shipping Address
Please ensure your shipping address is accurate and complete at the time of purchase. LeptonBay is not responsible for delays or losses caused by incorrect addresses provided by the customer.
International Shipping
We currently ship to select international destinations. Additional customs duties, taxes, or fees may apply and are the responsibility of the recipient. Please check your local regulations before ordering.
Lost or Damaged Items
If your order arrives damaged or is lost in transit, please contact us at [email protected] within 7 days of the expected delivery date. We will assist you with a resolution.
Contact Us
For any shipping-related inquiries, please email [email protected]. Our team will respond within 24–48 hours.